The agency was running a flagship national event with 40+ vendors, three venue zones, and live attendee touchpoints. Manual coordination was breaking down — radio chatter, lost suppliers, missed cues.
Solution
We built a Central Brain on top of Airtable + Make.com + a custom WhatsApp Business agent. Vendors check in via QR, the system auto-dispatches crew, and live event ops sees a unified dashboard.
Outcome
Day-of operations ran with two coordinators instead of seven. Vendor disputes dropped to zero. The agency now licenses the system to two other event groups.
Technologies
OpenAI
Make.com
Airtable
WhatsApp Business API
Twilio
Retool
Timeline
10 weeks build · live since Q3 2025
Insurance
AI Voice Agent for Renewals & Lead Generation
Outbound voice agent handling renewal calls and qualifying inbound leads — frees up brokers for high-value advisory work.
An Irish insurance broker was losing renewals because their three-person team couldn't reach every client in the 60-day window. Inbound enquiries also went to voicemail after hours.
Solution
Deployed a Vapi-powered voice agent with full CRM integration. It handles outbound renewals, captures inbound leads 24/7, books warm leads straight to broker calendars, and hands edge cases to a human.
Outcome
Renewal contact rate tripled in 90 days. The broker added a fourth advisor purely to handle the increased qualified pipeline.
Technologies
Vapi
OpenAI
HubSpot
Calendly
Twilio
Timeline
6 weeks build · live since Q4 2025
Restaurants
AI Ordering & Upselling System on WhatsApp
A multi-location group replaced their third-party app with a WhatsApp-native AI agent that takes orders and upsells intelligently.
+28% avg order value0% commission fees4 locations live
A regional restaurant group was paying 30% commission to delivery platforms and had zero customer data. Their loyal customers wanted a faster way to order takeaway.
Solution
WhatsApp Business AI agent that takes orders, recommends pairings based on order history, processes Stripe payments, and routes tickets to the kitchen POS in real time.
Outcome
Average order value up 28% from contextual upsells. The group now owns its customer data and pays a tiny fraction of what platforms charged.
Technologies
OpenAI
WhatsApp Business API
Stripe
Toast POS
Make.com
Timeline
8 weeks · rolled out across 4 locations
Accountancy
AI Finance Operations Automation
End-to-end AP/AR automation for a mid-sized accountancy practice — invoices in, reconciliation done, exceptions flagged.
85% of invoices auto-processed30 hrs/week savedXero native
A growing practice was drowning in manual invoice entry and reconciliation. Junior staff spent 60% of their week on data entry instead of client advisory.
Solution
AI document pipeline: emails parsed, invoices OCR'd, line items matched to PO and accounts, posted to Xero with audit trail. Exceptions surfaced to a review queue with one-click approval.
Outcome
85% of invoices flow through without human touch. The practice repositioned junior staff into advisory, materially improving margins and retention.
Technologies
OpenAI
Xero API
AWS Textract
Make.com
Slack
Timeline
7 weeks build · live since Q1 2026
Enterprise Ireland
AI Strategic Roadmap & Digital Discovery (HPSU)
Discovery engagement for a High Potential Start-Up — mapped AI leverage points, prioritised by ROI, delivered a 90-day deployment plan.
12 opportunities mapped3 deployed in 90 daysEnterprise Ireland aligned
An HPSU funded by Enterprise Ireland needed to demonstrate AI strategic positioning to investors but had no internal capability to assess what was realistic vs hype.
Solution
Three-week deep discovery: ops shadowing, stakeholder interviews, tech audit, ROI-scored opportunity map. Delivered an executive-ready roadmap and a 90-day pilot plan for the top three plays.
Outcome
The team closed their next funding round citing the roadmap. Three pilots are now live; one is already a paid offering to their own customers.
Technologies
Discovery workshops
ROI modelling
Notion
Miro
Linear
Timeline
3-week engagement · ongoing advisory
OUR PROCESS
How we deploy AI that actually works
A proven sequence from discovery to launch — designed for operators who need results, not pilots.
01
Discovery
We shadow your operations, interview key stakeholders, and audit your current tech stack.
02
Opportunity Map
Every automation opportunity scored by ROI, effort, and strategic fit. No hype, just leverage.
03
Prototype
We ship a working prototype of the highest-leverage opportunity within 14 days.
04
Validate
Real users, real workflows, real measurement. We kill anything that doesn't earn its keep.
05
Production Build
We build the production-grade system: monitoring, fallbacks, human-in-the-loop where it matters.
06
Deploy & Train
We deploy alongside your team and train operators to own the system day-to-day.
07
Iterate
30-, 60-, 90-day review cadence. Tune the system to your evolving operation.
AT A GLANCE
Numbers that matter
0%
Average ROI uplift
0%
Reduction in manual ops
+0
Production deployments
0wk
Average build time
GET STARTED
Ready to build your AI advantage?
30-minute strategy call. We map your highest-leverage automation opportunity and outline a 90-day deployment plan.
